Mindset

MIndset

Our Mindset course was inspired by the work of Carol Dweck on ‘growth mindset’.

The programme challenges individuals to take on new learning and perspectives.

Why do your key staff need this course?

Many organisations have team members who are technically excellent but become challenged as they move up the career ladder into leadership roles. Delegating effectively, time management and getting the best out of their people is sometimes not a natural progression. Even though they may perform well in all other aspects of their work. When the cracks begin to show, it can put pressure on a business. That’s why Mindset training has proven to be a game-changer.

How will my organisation benefit?

If one of your business goals is to provide a career path for your staff, you will need to nurture them along the way. Helping key staff to develop the new skill sets required to coach and lead others is a core part of the process. We have found investment in an individual’s personal development goes hand-in-hand with increased staff loyalty, business growth and improved teamwork.

What will participants learn?

The Mindset programme aims to develop the individual first, with the goal of them applying and inspiring this learning in their teams.

Content is broken up into 3 sections:

My Personal Mindset

Qualities of a good manager
Management and leadership styles
Values
Time management
Effective use of Outlook, email and other tech planning and
communication tools

My Team Mindset

Emotional Intelligence/EQ
Team communication channels and skills (includes running an effective
meeting)
Empathy and listening skills
Courageous conversations de-escalating and managing conflict
Communicating up and down the hierarchy

My Opportunity Mindset

Problem-solving tools building a solution-focused team
Motivating the team giving and receiving feedback, coaching them to
achieve success
Stress management
Effective delegation
Technology tools for growth
Goal review, planning the next step