New Zealand Certificate in Business (Team Leadership)
Overview
What is the food of the leader? It is knowledge. It is communication.
Equipping your organisation’s people leaders with the right tools to succeed is key. The New Zealand Certificate in Business (Team Leadership) empowers individuals to lead with confidence. This course is perfect for those stepping into a new role in managing people or as a brush-up for those who have been managing for some time but without any formal training input.
Funded
No
Location
In the workplace
NZQA qualification
Yes
Best for
Early leaders, or a refresher
Duration
Flexible
Graduates from this programme will be able to:
- Effectively communicate and deliver clear instructions
- Understand different leadership styles
- Use techniques to motivate individual team members
- Understand what is required to build an effective team
- Give constructive feedback to their team
- Apply on the job training skills, prioritise tasks and increase performance
- Communicate their organisation’s vision and values
Format:
Format of delivery is flexible depending on your organisation’s needs – 6 x 2-day block courses at spaced intervals, ongoing weekly delivery or a one-week intensive programme. Training delivery is on-site at your organisation and we are able to deliver this programme nationwide.
Talk to our team for more details
Contact Sarah Balfour at Upskills on 021 969 642 to find out more.

He aha te kai a te rangatira? He kōrero, he kōrero, he kōrero.
What is the food of the leader? It is knowledge. It is communication.
Testimonials
“I’m now more aware of the need to prioritise the day in case a crisis happens, and you need to switch focus”
“There are probably things that I do that I could delegate”
“I enjoyed learning about the Eisenhower matrix and Trello for planning”
“Going through the matrix has helped me have a different way of looking at my work day – it will help me from being overwhelmed when busy”
“I could delegate more but I’m a bit of a control freak”
“I think managing your time is a lot about self-awareness”
Goodman Fielder Participants
“Ever since I’ve had this training programme, there are quite a few different ways I talk to team members now.”
“What I have learned is to ask myself, ‘what is that other person’s [TetraMap] element and how can I deal with them in the best way.”
“Sometimes when I’m having a conversation with someone, I think to myself ‘is this the best leadership style I could be using right now?’ and I adjust my style.”
“I’m learning that using SMART planning is the best way to achieve goals. If you can be specific about what you want to make happen, it’s a much better way to achieve the overall goal rather than trying to do everything and not achieving much.”
“I’m becoming more strategic in my conversations. I ask myself, what is the outcome I want from this discussion and then I decide on how to approach it.”
NZHM Participants
“What I’ve taken to work from my classes so far is the learning styles and how people are different. I’ve included a screen in the warehouse now so I can use videos to support whatever I am saying in a meeting. Visuals help people understand better.”
“VARK tells me that maybe after training someone and checking all the boxes; we need to go demo it for them before they start the work.”
“A quote I found that relates to today very nicely is: never look down on someone unless you are helping them up.”
“Today I learned that if I am knocked down 7 times I need to get up 8 times. Keep on keeping on. That is very good advice.”
“I learned about how to be resilient at the workplace and how to deal with stress at work”
Delmaine Participants