Training for Positive Change
Upskills is a training consultancy specialising in building the communication skills of people in the New Zealand workforce. Our unique approach combines training sessions with mentoring and coaching. This helps cement positive change and grow the potential of both individuals and businesses as a whole.
Our clients span many different industries, they usually have an operational workforce. Read our Client Stories and check our Testimonials to hear what they think. We have a nationwide network of top tutors, meaning we can deliver quality training in-house at sites up and down the country.
Our Approach
At Upskills we believe in training that sticks. We’re interested in helping create behavioural change at both an organisational and individual level. That may be by helping you to make staff feel more engaged at work. Perhaps boost the confidence of your workforce to bring forward their ideas to resolve those tricky issues. We also believe in training for transfer. This means the learnings are designed to be taken beyond the classroom. They can be easily transferred to the workplace, family, friends and social circles.
We’ll work with you to tailor-make the right training solution for your business. This will include clear measures determining the effects of the training and your return on investment. To get alongside and understand your business, we’ll spend time observing and analysing your workplace in action – a ‘communications analysis’. We’ll ensure the buy-in of key stakeholders to ensure the programme’s success. Importantly, we’ll keep working with you once training ends to ensure you get ongoing returns on your training investment.

Who We Are
Upskills Directors, Holly Patterson and Sarah Balfour, both have a background in adult education. They’ve facilitated leadership workshops, delivered communication training in New Zealand’s factories and taught English in Europe and Asia. Upskills came about from this expertise, experience and a desire to deliver high calibre training in the workplace. We’ll project manage every aspect of a training project on behalf of an employer. So you can enjoy supporting your team through the process. Enjoy the journey and reap the rewards that an investment in training your people can bring.
Our expertise and knowledge of workplace literacy in New Zealand are comprehensive. We can assist employers who are looking to access government funding with all aspects of the project. We’re large enough to be nationwide, yet flexible enough to tailor a programme specifically to your company.
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